Susan Daywitt founded SLM in 1998 and her unique approach to facility maintenance management, has saved SLM clients millions of dollars annually. Susan prides herself in organization and efficiency and will do whatever it takes to make it right for the clients she serves. She also finds time to be active in organizations such as Restaurant Facility Managers Associations, where she sits on the Board of Directors, Women’s Presidents Organization, International Facilities Managers Association and the Women’s Business Enterprise National Council and Peace Through Business. Daywitt has a love of mentoring women entrepreneurs nationally and internationally, does a huge amount of community volunteering and, above all, she devotes her free time to her husband of 25 years and family.

Lesia has over 20 years of business operations experience particularly for large companies within a multi-unit environment .Her strong organizational techniques, give her clients the peace of mind that they are getting the best the industry offers in the areas of customer loyalty, cost savings, service and research. But she doesn’t stop there; she takes a proactive approach to her job and guarantees all projects are done right and on time. Her spare time is divided between her family and her love of health and fitness.

Jim has applied over half of his 20 years of accounting experience to helping SLM clients improve their bottom line. With his vast facility maintenance experience, Jim developed an industry-leading database that caters to the needs of SLM clients. His unique style of positioning the accounting department as an extension of the clients’ management team, enables SLM customers to turn their efforts to more pressing issues within their own businesses. In his leisure, Jim enjoys family activities and anything sports related.

Rebecca’s experience includes internet, brand management, B2B marketing, social media marketing, and research and data analysis. At SLM, she is responsible for electronic marketing including website development and design, web branding, email marketing, social networking, as well as traditional advertising and public relations. She will also utilize her research skills to identify new market trends and opportunities to help drive business growth and expansion. In her spare time, Rebecca enjoys time with her family, likes baking cookies and then working them off at the gym.

Justin has 29 years of experience in information services, accounting and customer relations. For the past 10 years, he has applied his vast business prowess to SLM. His passion for this business and the pride in SLM is contagious, and can be felt throughout the company. Justin’s enthusiasm and staff-coaching has been an instrumental factor in the growth of the organization. When he is not serving as the company cheerleader, Justin loves baseball, basketball and soccer.

For the past eight years, JoAnn has developed the in-house IT system for tracking vendor and customer information. This proprietary program enables SLM to gather information on existing customers as well as vendors, providing key data to better service the client. JoAnn also oversees the SLM database and web initiatives. JoAnn spends her free time teaching school-age children to compete in swimming.

Six years ago, Stacey was hired to assist within the Research Department as a clerk. Today she heads up the entire department as the Research Manager. Her quick wit, attention to detail, tenacious, never-say-no, attitude is well-suited for the frantic, high pressure pace for bidding out to vendors, creating spreadsheets on a timely basis and solving customer’s needs. She has a keen analytical mind that suits her perfectly for this position. On her off time, Stacey relaxes by cooking and playing with her dog, Jaz.

Lori has been at SLM for the past nine years. She manages the Accounts Payable Department, where she hones in on the detail where vendor invoices are concerned. She is a fact-finder, extraordinarily detailed, and places a high devotion to problem solving. Her eagle-eye reviews vendor invoices for SLM’s vast array of customers, to ensure they are accurate and up-to-date. She prides herself in continuing to build SLM’s excellent reputation within the vendor community for accuracy, quick turnaround, and payment of bills on time. In her spare time, Lori’s six cats keep her very busy.

Beth has over seven years experience in the facility maintenance industry, including solid waste, recycling, plumbing and septic services for large commercial properties. As Grease Department Supervisor, she helps clients in all aspects of grease trap, lift station and jetting services management. Whether it’s repairing grease traps, negotiating with vendors for competitive client pricing, sludge removal, cooking oil recycling including installation of automatic systems, or any other grease related issues, Beth has thorough and accurate answers for SLM’s clients. She spends her spare time keeping up with her young daughter and two Pug dogs.

Michelle has been with SLM for the past four years, specializing in kitchen exhaust, lawn care and snow removal service maintenance. She joined SLM because she was previously a firefighter and saw how poorly exhaust hood maintenance was done, finding it to be a leading cause of restaurant fires. She now uses her expertise to proactively prevent damage to businesses by ensuring hood exhausts are maintained an up to NPFA 96 Standards. Michelle spends her leisure time enjoying her family.

For the past six years Danielle has worked with the Maintenance Management community, and today she is a Team Leader within the Sales Department. Her success at SLM is due to her passion for her job, the amount of time and effort she puts into research clients and the market and because of her passion towards sales. She one of the many people at SLM who goes the extra mile in working with the clients, for when they ask her to jump, she says “How high?,” and will go the distance to listen, come up with solutions, and gets the job done right every time. Outside the office, Danielle gets little rest trying to keep up with her two year old daughter.